Legal
Subscription & Refund Policy
Last updated: September 3, 2026
This policy explains how Evulo subscriptions work: what you pay, how billing and renewal happen, and how to cancel or request a refund. It forms part of our Terms of Service.
01Plans and pricing
Evulo offers two auto-renewing subscription plans:
- Monthly — US$24.99 per month. Billed once every month (about US$0.80 per day).
- 6-Month — US$99.99 every six months. Billed once every six months (about US$0.55 per day), saving US$50 compared to paying monthly for the same period.
Prices are shown in US dollars and may be converted to your local currency by your app store at the time of purchase. Applicable taxes may be added by the store based on your location.
02Billing and auto-renewal
Subscriptions are purchased and billed through the Apple App Store (or another platform through which you subscribed). Payment is charged to your store account at confirmation of purchase.
Your subscription automatically renews at the same price and duration unless you cancel at least 24 hours before the end of the current billing period. Your account is charged for renewal within 24 hours prior to the end of the current period. By subscribing, you authorize these recurring charges until you cancel.
03Managing and cancelling
You can manage or cancel your subscription at any time in your device's App Store account settings:
Settings → your name → Subscriptions → Evulo → Cancel Subscription.
Cancellation takes effect at the end of the current billing period — you keep full access until then. Deleting the app or your Evulo account does not cancel your subscription; you must cancel through the store. We do not provide prorated refunds for partially used billing periods except as described below.
04Refunds
Because purchases are processed by the app store, refund requests are generally governed by the store's own policies. For Apple purchases, request a refund at reportaproblem.apple.com.
If you believe you were charged in error, contact us at support@evuloapp.com within 14 days of the charge and we will work with you and the store to resolve it. Where required by applicable consumer law, your statutory rights remain unaffected by this policy.
05Price changes
We may change subscription prices from time to time. If the price of your plan increases, we (or the store) will notify you in advance, and the new price will apply only from your next renewal. If you do not agree, you may cancel before the renewal takes effect.
06Trials and promotions
If we offer a free trial or promotional pricing, the applicable terms will be shown at the point of purchase. Unless you cancel before the trial ends, your subscription converts to a paid plan at the price shown when you started the trial.
07Failed payments
If a renewal payment fails, the store may retry the charge and your access may be suspended or downgraded until payment succeeds. We are not responsible for store billing errors, but we will help you resolve them.
08Contact
For billing questions, contact Evulo at support@evuloapp.com.
Questions about this document? Email us at support@evuloapp.com.